Staff Nurse (Inpatient)

Reporting to the Nurse Manager, the Staff Nurse (Inpatient) will be required to work in a multi-disciplinary team to provide palliative care to patients with terminal illness and end-stage organ failure. Palliative care will include pain and symptoms management, and providing psychological, emotional and spiritual care support to patients and their family members.

You must also ensure and maintain the standards of professional nursing practice and work effectively as part of a team.

Job Requirements

• Diploma / Degree in Nursing from a recognised institution
• Minimum 5 years of nursing experience in acute care or home care setting
• Palliative Care / ICU nursing training or background preferred
• Able to work 3 rotating shifts (for in-patient wards)
• Must be registered with the Singapore Nursing Board

Enrolled Nurse

Reporting to the Nurse Manager, the Enrolled Nurse will be required to work in a multi-disciplinary team to provide palliative care to patients with terminal illness and end-stage organ failure. He / She will assist the Staff Nurse in performing comprehensive palliative care assessment for our patients with terminally illness and end-stage organ failure. He / She will provide guidance and supervision of new Nursing Aides and participate in quality improvement activities

You must also ensure and maintain the standards of professional nursing practice and work effectively as part of a team.

Job Requirements

• Nitec / Certificate in Nursing
• Valid Practicising License with Singapore Nursing Board
• Minimum 2 years in clinical experience and palliative care setting
• Ability to work independently and as a team member
• Possess good communications and interpersonal skills
• Good knowledge of MS Office applications (Word, Excel, PowerPoint)
• Attentive to details and able to multi-task

Nursing Aide

Reporting to the Nurse Manager, the Nursing Aide will be required to work in a multi-disciplinary team to provide comfort care to patients with terminal illness and end-stage organ failure under the supervision of trained nurses. She / He will deliver a range of patient care duties under the supervision of trained nurses providing basic patient care and providing physical, psychological and spiritual needs.

Job Responsibilities

• To work as a member of the nursing team under the supervision of trained staff reporting changes in patients’ conditions and needs as they occur.
• Assist Staff Nurse in admission, transfer and discharge process.
• Perform assessment, plans and delivers general nursing care to palliative patients.
• Observe patient’s clinical condition including response to treatments, goals of care and changes in physical and emotional status, and reports findings to Staff Nurse in charge, as appropriate.
• Provide safe, quality, appropriate care according to doctor’s orders, within scope of duty and competency.
• Provide care following safety, infection control practices, hazardous material and waste policy and procedures.
• Document nursing assessment and interventions carried out accurately and timely.
• Assist Doctor and Staff Nurse in performing procedures.
• Assist Enrolled Nurse in nursing procedures.
• Assist with orientation of new Nursing Aide and Healthcare Attendant.
• Precept and mentor new Nursing Aide and Healthcare Attendant.
• Respect and protect patients’ rights and confidentiality.
• Attend continual education to update skills and knowledge on palliative nursing care.

Job Requirements

• Diploma in Nursing/Bachelor of Science in Nursing from recognised institution endorsed by Singapore Nursing Board
• Minimum 3 years work experience in acute, ILTC or palliative care setting
• Valid practicing license from Home Country Nursing Board.
• Competent in MS office applications.
• Able to comprehend Mandarin or dialects would be helpful for communicating with non-English speaking patients
• Good command of spoken and written English.
• Good team player
• Compassion, positive attitude, flexibility, adaptability to new things, customer service orientated

Executive, Patient Service Associate

Dover Park Hospice (DPH) is on an inspiring journey of growth and transformation. As we adopt new systems, enhance our processes, and discover more effective ways of working together, we are committed to creating an even more compassionate and supportive space for our patients and their loved ones. If you’re someone with a heart for care and a desire to make a meaningful impact, we invite you to join us on this journey.

Job Responsibilities

(60% Patient services, 40% System digitalisation)

Responsible primarily to handle patients’ admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative documentation support to Inpatient as well as Home Care and Day Care services.

• Oversee pre-admission processes by ensuring accurate, up-to-date patient documentation and handling deposit collection with official receipts for patients opting out of means-testing.
• Manage the full means-testing process via NMTS, ensuring timely submission of documentation and updating subsidy data in IHMS based on results.
• Conduct financial counselling sessions, ensure all related documentation is duly completed and verify receipt of signed Medisave Authorisation Forms and update system accordingly.
• Generate and send charge confirmations, validate and input ad-hoc charges, process invoices for patient discharge, death, and current patients, and prepare monthly reconciliation reports on inpatient means-test subsidy changes.
• Submit claims to Medisave, Medishield, and other insurers; monitor and follow up on claim statuses; and record approved payments and receipts in PAC according to CPF Board confirmations.
• Manage admissions and discharges for Homecare and Daycare services; submit quarterly patient load reports via the ILTC portal; compile and submit statistics for Homecare, Daycare, Programme Dignity, Programme Impact, Teleconsultations, and weekly mortality reports; and prepare monthly reconciliation of means-test subsidy adjustments.
• Analyse system performance metrics to identify improvement areas; collaborate with developers and project teams to design, test, and deploy new features; support system enhancements across departments; and communicate technical updates clearly to all stakeholders.

Job Requirements

• Degree / Diploma in Healthcare Administration / Business or related studies
• Minimum 3 years’ working experience in healthcare industry
• Mature, dynamic and self-motivated with the ability to work with little supervision
• Possess good communication and interpersonal skills

The successful candidate will be initially offered a 2-year contract and can expect a monthly basic salary up to $3,000, commensurate with experience.

Manager, Clinical Operations

Dover Park Hospice (DPH) is on an inspiring journey of growth and transformation. As we adopt new systems, enhance our processes, and discover more effective ways of working together, we are committed to creating an even more compassionate and supportive space for our patients and their loved ones. If you’re someone with a heart for care and a desire to make a meaningful impact, we invite you to join us on this journey.

The Manager, Clinical Ops oversees patient services and billing, manages a small team of Patient Services Associates and Executive, and ensures smooth operations across three services provided by Dover Park Hospice.  The role drives service quality, compliance, system improvements, and cross-functional efficiency.

Job Responsibilities

• Oversee efficient patient services (admission, billing, reporting) aligned with DPH’s strategic goals.
• Develop and track key performance indicators to optimize resource use.
• Identify service gaps and lead process improvements.
• Train staff to address service issues and implement alternative plans.
• Design new patient-centric services and improve workflows.
• Lead User Acceptance Testing for new or updated patient service systems.
• Ensure a comfortable and pleasant patient service environment.
• Collaborate with doctors and support teams to resolve workflow and service challenges.

Leadership & Development

• Drive change and align department goals with DPH business objectives.
• Support staff development, quality improvement, and organizational projects.
• Build and mentor a strong team with succession planning.
• Take on additional responsibilities as assigned by the Head of Department.

Job Requirements

• Bachelor’s degree in Business or a related field.
• Minimum 5 years of experience in healthcare operations, with at least 3 years in a leadership role.
• Proven ability to manage and motivate teams effectively with knowledge of hospital or hospice operations.
• Strong analytical thinking, interpersonal, and communication skills.
• Self-directed, resourceful, and excellent problem-solving abilities.
• Ability to multitask and perform well in a fast-paced environment.
• Proficiency in computer software and understanding of statistics.

The successful candidate can expect to earn up to $6,000 basic salary per month, commensurate with experience.

Medical Social Worker

Dover Park Hospice (DPH) is on an inspiring journey of growth and transformation. As we adopt new systems, enhance our processes, and discover more effective ways of working together, we are committed to creating an even more compassionate and supportive space for our patients and their loved ones. If you’re someone with a heart for care and a desire to make a meaningful impact, we invite you to join us on this journey.

The Medical Social Worker renders professional psycho-emotional, social & spiritual care and support to Dover Park Hospice clients and in doing so, help enhance their quality and of life and thus leading more meaningful lives. He/She also plays an active role in the planning and execution of the activities of the Hospice that promotes the objectives and the mission of the Hospice.

Job Responsibilities

Clinical Assessment & Intervention 

• Conduct comprehensive bio-psychosocial-spiritual assessments to evaluate patients’ and families’ physical, emotional, social, financial, spiritual, and environmental needs
• Perform ongoing follow-ups and formulates intervention care plans based on patient and family needs
• Provide counselling to patients and families on issues related to loss, grief, death, and dying
• Assess risks related to self-harm, harm to others, or neglect, intervening as needed to ensure safety and well-being

Case Management & Coordination 

• Conduct financial assessments to ensure care affordability and optimizes available financial resources
• Facilitate communication between patients, families, and the clinical team to promote informed decision-making
• Coordinate referrals to community resources, support services, and financial assistance programs to enhance patient care access
• Assist with discharge planning and transitional care to ensure continuity between healthcare settings
• Maintain accurate and timely case notes and documentation for assigned caseload

Team Collaboration & Supervision 

• Communicate effectively with the multi-disciplinary team to address psychosocial issues and coordinate care
• Participate in multi-disciplinary rounds and supports patient care decision-making
• Assist in the orientation, training, and supervision of team members, including Social Work Interns

Community Engagement & Program Development 

• Develop and conduct therapeutic group work, such as support groups, for clients
• Assist in environmental scanning and community needs assessments through data collection and analysis
• Collaborate with other agencies to pool community resources and improve care access

Professional Development & Advocacy 

• Promote the practice of palliative care by participating in research and engaging in public speaking to elevate the social work profession
• Conduct training for the team and stakeholders to enhance skills and knowledge
• Prepare for job rotation across different programs (Inpatient, Home Care, and Day Care) to optimize manpower and ensure professional growth

Other Duties 

• Assist in the organization of the memorial event and any other department projects assigned by the HOD and/or management 
• Provide reports on work done to the HOD and undertakes projects as assigned by HOD and/or Supervisor 
• Report on Social Work and Psychosocial services for publications by Dover Park Hospice and/or the palliative fraternity   

Job Requirements

• Bachelor Degree in Social Work or Graduate Diploma in Social Work from a recognised institution
• Accredited Social Worker with Social Work Association of Singapore
• 4 years of clinical experience
• Possesses good interpersonal and communication skills as well as problem-solving skills
• Energetic, committed and enjoy working as a team

The successful candidate can expect a monthly basic salary up to $5,300, commensurate with experience.

Social Work Associate

Dover Park Hospice (DPH) is on an inspiring journey of growth and transformation. As we adopt new systems, enhance our processes, and discover more effective ways of working together, we are committed to creating an even more compassionate and supportive space for our patients and their loved ones. If you’re someone with a heart for care and a desire to make a meaningful impact, we invite you to join us on this journey.

The Social Work Associate supports the Medical Social Workers and Expressive Therapists in providing holistic care to patients and families, assisting with administrative tasks, assessments, and intervention plans. Offers psycho-emotional, social, and spiritual support to enhance the quality of life for DPH clients. Actively contributes to planning and executing hospice activities that align with its mission and objectives. 

Job Responsibilities

A. Care Coordination & Administrative Support

• Assist the clinical team with patient referrals for care and financial support (e.g. Home-Based Respite Care, Home Personal Care).
• Liaise with internal and external service providers to ensure timely and appropriate support for patients.
• Identify and maintain a directory of relevant community and financial resources.
• Support coordination of community services (e.g. HRHS List).

B. Case Management Support

• Conduct initial intake assessments to identify patient needs, strengths, and risks.
• Maintain accurate and timely case documentation and notes.
• Perform financial assessments and provide basic counselling to ensure affordability and access to resources.
• Support implementation of care plans for stable patients under the guidance of Medical Social Workers or Supervisor.
• Monitor patient progress and provide regular updates to the care team.
• Maintain contact with patients and families to provide ongoing support.
• Participate in multidisciplinary rounds.

C. Group Work & Patient Engagement

• Assist in planning and preparation of patient and caregiver engagement activities (e.g. caregiver support sessions, home care outings).

D. Departmental Administrative Support

• Record meeting minutes and track follow-up actions.
• Maintain and update department resource folders and active patient lists.
• Coordinate data collection and reporting to ensure accuracy and accessibility.
• Support research data collection and assist in departmental reports as needed.

E. Other Duties

• Assist in organising departmental and memorial events.
• Prepare work reports and contribute to internal and external publications.
• Undertake projects and tasks as assigned by the Supervisor, HOD, or management.

Job Requirements

• Diploma in Social Sciences (Social Work) or Social Services with a recognised institution 
• 1 – 2 years of relevant experience in a healthcare environment and a total of at least 0 – 5 years of clinical experience
• Empathetic, self-motivated team player with strong communication and interpersonal skills.
• Competent in MS Office applications especially in MS Excel

The successful candidate can expect a monthly basic salary up to $3,600, commensurate with experience.

Music Therapist

Dover Park Hospice (DPH) is on an inspiring journey of growth and transformation. As we adopt new systems, enhance our processes, and discover more effective ways of working together, we are committed to creating an even more compassionate and supportive space for our patients and their loved ones. If you’re someone with a heart for care and a desire to make a meaningful impact, we invite you to join us on this journey.

The Music Therapist administers music therapy as part of a comprehensive therapeutic treatment plan in groups or on an individual basis to address physical, psychological, social and spiritual needs as presented by patients and their families. 

1. Clinical Assessment & Intervention

• Receive referrals and conduct initial and ongoing assessments of patients’ emotional, psychological, and spiritual needs.
• Develop individualized treatment plans based on therapeutic goals, patient preferences, and abilities.
• Facilitate individual and group music therapy sessions to promote emotional well-being, meaningful engagement, and enhanced quality of life.
• Evaluate the effectiveness of interventions and adjust approaches as needed.

2. Documentation & Ethical Practice

• Maintain accurate, confidential records of assessments, treatment plans, session notes, and patient progress.
• Participate in multidisciplinary team meetings to provide updates on patient and family engagement.
• Refer patients to other professionals (e.g. social workers, psychologists) for complex needs such as severe depression, suicide risk, or complicated grief.

3. Program Development & Research

• Support the development of programs to address service gaps and enhance care delivery.
• Contribute to research projects to advance evidence-based music therapy in palliative care.
• Promote awareness of music therapy through presentations, public engagement, and stakeholder outreach.

4. Professional Development & Collaboration

• Maintain professional competence through supervision, continuing education, and self-care.
• Attend departmental meetings and provide updates on activities and projects.
• Collaborate with inter-professional teams to design and evaluate holistic interventions for patients and families.

5. Administrative & Special Projects

• Assist in organising departmental initiatives and events
• Prepare reports on therapy outcomes and contribute to internal and external publications.
• Undertake tasks and projects as assigned by the Supervisor, Head of Department, or management.

 Job Requirements

• Bachelor Degree in Music Therapy
• 2 years of relevant experience in a healthcare environment  
• Possess good communication, interpersonal and problem-solving skills  
• Demonstrates empathy, creativity and works well in team(s)  
• Proficient in playing a variety of musical instruments and understands music theory  
• Skilled in improvisation, composition and arrangement across music genres 

The successful candidate can expect a monthly basic salary up to $5,200, commensurate with experience.

Assistant Manager (Projects)

Dover Park Hospice (DPH) is on an inspiring journey of growth and transformation. As we adopt new systems, enhance our processes, and discover more effective ways of working together, we are committed to creating an even more compassionate and supportive space for our patients and their loved ones. If you’re someone with a heart for care and a desire to make a meaningful impact, we invite you to join us on this journey.

We are seeking a highly skilled and experienced Project Manager to oversee the successful planning, execution, and completion of healthcare infrastructure projects, ensuring seamless care can be performed within the built environment. The Project Manager will be the point of liaison and responsible for managing all aspects of the project lifecycle, including scope, schedule, budget, and quality control.

Job Responsibilities

1) Project Management & Coordination

a) Project Planning & Scope

• Define project scope, objectives, deliverables, timelines, and resource requirements.
• Develop detailed project plans and schedules from concept to commissioning.

b) Execution & Monitoring

• Plan, implement, and monitor strategic facility development initiatives to ensure timely completion.
• Track progress against milestones, budget, and quality benchmarks, taking corrective action as required.

c) Risk & Compliance Management

• Identify potential risks and develop mitigation strategies to ensure successful project delivery.
• Ensure all works comply with Ministry of Health (MOH) regulations, and safety standards.

d) Consultant & Vendor Management

• Engage, manage, and negotiate with consultants, contractors, and service providers.
• Monitor and evaluate performance of licensed or certified consultants, ensuring deliverables meet required standards.
• Conduct quality assurance reviews to verify satisfactory completion of work.

e) Financial Management

• Manage and monitor project budgets, including all payments to consultants, contractors, and relevant authorities.
• Ensure cost efficiency without compromising quality or compliance.

f) Stakeholder Management

• Serve as the main liaison between internal stakeholders (management, clinical, operations) and external partners.
• Provide timely updates, manage expectations, and resolve project-related issues promptly.

g) Project Reporting

• Prepare and present regular progress reports to senior management on updates on project status.
• Maintain project documentation such as budgets and contracts.

h) Any other ad-hoc assignments assigned by the Management.

2) Administration and Support to the Building and Development Committee and any DPH group required for the execution of such projects

• Act as the secretariat and staff officer for the above.

3) Strategic Infrastructure & Space Planning

• Review and manage space requests to ensure optimal space, energy, and environment utilisation in line with DPH needs
• Plan for operating costs, maintenance requirements, and to put in place policies, systems, processes and whatever is needed for such.

Job Requirements

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field.
• Project Management Professional (PMP) or PRINCE2 certification is an advantage.
• Proven expertise in project scheduling, budgeting, risk management, and contract administration; proficiency in MS Project or similar project management tools is an advantage.
• Strong leadership abilities with a track record of motivating and coordinating cross-functional teams effectively.
• Excellent verbal and written communication skills, with the ability to engage and collaborate effectively with subcontractors, team members, and management.
• Highly self-motivated with a proactive, solution-oriented approach to project delivery.
• Strong negotiation skills coupled with strong interpersonal abilities to foster positive working relationships.

The successful candidate will be initially offered a 3-year contract and can expect a monthly basic salary up to $6,000, commensurate with experience.

Senior Executive/Executive, Admin, Ops & Facilities

Dover Park Hospice (DPH) is on an inspiring journey of growth and transformation. As we adopt new systems, enhance our processes, and discover more effective ways of working together, we are committed to creating an even more compassionate and supportive space for our patients and their loved ones. If you’re someone with a heart for care and a desire to make a meaningful impact, we invite you to join us on this journey.

The Senior / Executive. Ops works closely with multiple internal and external stakeholders to ensure smooth operations of DPH and provide estate management support.

Job Responsibilities

1) Administration

• Manage renewals (licenses, insurance, road tax) and maintain office equipment.
• Develop and implement administrative, procurement, and compliance procedures.
• Prepare and monitor annual budgets; coordinate with Finance on procurement and payments.
• Oversee risk management and disaster recovery policies.
• Produce monthly management reports.
• Source and evaluate vendors based on quality, ethics, and cost-effectiveness; manage vendor performance.

2) Operations

• Supervise in-house technician and ensure upkeep of building facilities through regular inspections.
• Manage service contractors (e.g., housekeeping, landscaping, pest control, security).
• Handle vendor issues and service claims.
• Lead maintenance planning, troubleshooting, and corrective works.
• Ensure proper waste management and inventory control.
• Oversee facility operations, health & safety, and customer experience.
• Manage medical equipment, utilities (electricity, gas, water), and food services.
• Liaise with hospital security teams to coordinate day-to-day safety operations.

3) Safety & Quality Assurance

• Review and improve ISO/OHSAS standards and policies.
• Ensure timely follow-up and reporting of quality improvements.
• Work with department heads to meet quality control requirements.

4) Other Responsibilities

• Perform FSM duties (if applicable).
• Supervise medical equipment maintenance and linen/uniform services.
• Coordinate supply of medical consumables and F&B vendor services.
• Support staff events and operations-related training programs.
• Ensure adherence to health, safety, and environmental protocols.

Job Requirements

• Degree in Building/Facilities Management/ Bio Medical Management or a related field.
• Min 4 years of experience in Admin / Operations and/or facility management.
• Preferably with experience in ISO Quality Management System and/or OHSAS.
• Certificate in Fire Safety Manager Course recognised by SCDF or equivalent is an added advantage.
• Mature, dynamic, and self-motivated individual with excellent communication and interpersonal skills.
• Able to work independently with minimal supervision, remaining flexible and cooperative in fulfilling all responsibilities.

The successful candidate can expect to earn up to $4,500 basic salary per month, commensurate with experience.