Staff Nurse (Home Care)

The candidate will provide consultative advice and home care services to patients and family members based on care needs.

This role will also support families and caregivers of patients and work with the rest of the multi-disciplinary team to provide symptom management, nursing care, psychological, emotional and spiritual care.

Job Responsibilities

• To uphold nursing standards for patients admitted to homecare as well as care for families and loved ones.
• To work in collaboration with the Advanced Practice Nurse, NC/NM/NE and other nursing staff as appropriate to put in place clinical processes that are conducive to the maintenance and improvement of standards of nursing care in Home Care.
• To ensure accuracy of all documentations related to patient care in the system.
• To ensure holistic assessment of patients in DPH Home Care and their families and caregivers in order to formulate a core plan.
• To be part of the nursing teaching faculty at DPH as required and to be part of the process of quality improvement through review of care processes, active participation and/or leadership in projects as required.

Job Requirements

• State Registered Nurse with minimum 5 years of nursing experience in acute care setting, and 3 years as a staff nurse in a palliative care setting.
  Post-Basic training in Palliative Care Nursing is preferred.
• Training in lean methodology, audit and research is preferred.
• Ability to speak a second language or other local languages.
• Mature, dynamic, and self-motivated.
  Possess excellent communication and interpersonal skills.
• Self-directed with the ability to work with little supervision.
• Comply with accepted professional standards and practices.
• Possess satisfactory references from employers and / or professional peers.
• Flexible and cooperative in fulfilling all obligations.

Staff Nurse (Inpatient)

Reporting to the Nurse Manager, the Staff Nurse will be required to work in a multi-disciplinary team to provide palliative care to patients with terminal illness and end-stage organ failure. Palliative care will include pain and symptoms management, and providing psychological, emotional and spiritual care support to patients and their family members.

Job Responsibilities

• To uphold professional nursing standards for patients admitted to Dover Park Hospice as well as care for families and loved ones and be a good team player within the nursing team.
• To work in collaboration with the Advanced Practice Nurse, NC/NM/NE and other nursing staff as appropriate to put in place clinical processes that are conducive to the maintenance and improvement of standards of nursing care in inpatient.
• To ensure accuracy of all documentations related to patient care in the system.

Job Requirements

• Diploma / Degree in Nursing from a recognized institution
• Minimum 5 years of nursing experience in acute care
• Palliative Care or ICU nursing training/background is preferred to support nurses in providing high-quality care in a hospice setting
• Able to work 3 rotating shifts (for in-patient wards)
• Must be registered with the Singapore Nursing Board

Enrolled Nurse

Job Responsibilities

• Provide comfort care to patients with terminally illness and end-stage organ failure under the supervision of Staff Nurse and Senior Enrolled Nurse.
• Assist Staff Nurse in performing comprehensive palliative care assessment.
• Provide guidance and supervision of new Nursing Aides.
• Participate in quality improvement activities.

Job Requirements

• National Institute Technical Education (ITE): Certificate in Nursing Enrolled Nurse
• Valid practicing license with Singapore Nursing Board.
• Minimum 2 years in clinical experience and palliative care setting.

Dover Park Hospice (DPH) is on an inspiring journey of growth and transformation. As we adopt new systems, enhance our processes, and discover more effective ways of working together, we are committed to creating an even more compassionate and supportive space for our patients and their loved ones. If you’re someone with a heart for care and a desire to make a meaningful impact, we invite you to join us on this journey.

The Medical Social Worker renders professional psycho-emotional, social & spiritual care and support to Dover Park Hospice clients and in doing so, help enhance their quality and of life and thus leading more meaningful lives. He/She also plays an active role in the planning and execution of the activities of the Hospice that promotes the objectives and the mission of the Hospice.

Job Responsibilities

1. Clinical Assessment & Intervention 

• Conduct comprehensive bio-psychosocial-spiritual assessments to evaluate patients’ and families’ physical, emotional, social, financial, spiritual, and environmental needs
• Perform ongoing follow-ups and formulates intervention care plans based on patient and family needs
• Provide counselling to patients and families on issues related to loss, grief, death, and dying
• Assess risks related to self-harm, harm to others, or neglect, intervening as needed to ensure safety and well-being

2. Case Management & Coordination 

• Conduct financial assessments to ensure care affordability and optimizes available financial resources
• Facilitate communication between patients, families, and the clinical team to promote informed decision-making
• Coordinate referrals to community resources, support services, and financial assistance programs to enhance patient care access
• Assist with discharge planning and transitional care to ensure continuity between healthcare settings
• Maintain accurate and timely case notes and documentation for assigned caseload

3. Team Collaboration & Supervision 

• Communicate effectively with the multi-disciplinary team to address psychosocial issues and coordinate care
• Participate in multi-disciplinary rounds and supports patient care decision-making
• Assist in the orientation, training, and supervision of team members, including Social Work Interns

4. Community Engagement & Program Development 

• Develop and conduct therapeutic group work, such as support groups, for clients
• Assist in environmental scanning and community needs assessments through data collection and analysis
• Collaborate with other agencies to pool community resources and improve care access

5. Professional Development & Advocacy 

• Promote the practice of palliative care by participating in research and engaging in public speaking to elevate the social work profession
• Conduct training for the team and stakeholders to enhance skills and knowledge
• Prepare for job rotation across different programs (Inpatient, Home Care, and Day Care) to optimize manpower and ensure professional growth

6. Other Duties

• Assist in the organization of the memorial event and any other department projects assigned by the HOD and/or management 
• Provide reports on work done to the HOD and undertakes projects as assigned by HOD and/or Supervisor 
• Report on Social Work and Psychosocial services for publications by Dover Park Hospice and/or the palliative fraternity   

Job Requirements

• Bachelor Degree in Social Work or Graduate Diploma in Social Work from a recognised institution
• Accredited Social Worker with Social Work Association of Singapore
• 4 years of clinical experience
• Possesses good interpersonal and communication skills as well as problem-solving skills
• Energetic, committed and enjoy working as a team

Dover Park Hospice is on an inspiring journey of growth and transformation. As we adopt new systems, enhance our processes, and discover more effective ways of working together, we are committed to creating an even more compassionate and supportive space for our patients and their loved ones. If you’re someone with a heart for care and a desire to make a meaningful impact, we invite you to join us on this journey.

We are looking for a dynamic and energetic team-player who is keen to join and grow with our team as a Compliance and Risk Manager.
Reporting to the CEO, the Compliance and Risk Manager supports DPH in the areas of enterprise risk management, business continuity management and digitisation of records.

Job Responsibilities

1. Enterprise Risk Management (ERM) and Business Continuity Management (BCM)

• Ensure that risk management policies, systems and processes remain relevant, effective and useful, including during contingencies in BCP and support DPH’s emergency command structure.
• Collaborate with risk owners to ensure that any risks identified are recorded in the risk register, with key risk indicators, mitigation and controls, residual risk, record of violations and other notations leading to BCM, with reference to Council’s risk appetite and tolerance.
• Analyse and interpret key risk data with the respective risk owners to identify potential emerging internal and external risk trends, facilitating necessary follow-ups by the risk owners.

2. Digitisation of Records

• Responsible for leading and overseeing the planning, execution and completion of project aimed at converting physical records into digital formats.

3. Others

• Ensure that all organisational policies conform to prescribed templates and that changes to policies are reflected on DPH’s Document Management System.
• Undertake projects related to the ongoing improvement of the work of the CEO’s Office or ARGC
• From time to time, to be part of teams for specific areas of work, including organisation events and projects.

Job Requirements

• Degree in business management, administration, finance.
• Professional certification in risk management.
• Minimally 5 years’ relevant work experience in ERM and Risk Governance.
• Strong knowledge of regulatory requirements and compliance issues
• Excellent communication and interpersonal abilities
• Capable of working independently
• Proven strong analytical skills

The Executive provides essential operational and project management support across training, research, and education functions. A key focus of this role is coordinating the development of education content, including digital learning resources and programme materials, to ensure smooth and timely delivery. The Executive works closely with content developers, vendors, faculty, and internal stakeholders to manage project timelines, budgets, and deliverables. In addition, the role supports research governance processes and departmental workflows, contributing to the effective implementation of TERM initiatives. Strong organisational skills, attention to detail, and effective stakeholder communication are essential for success in this role.

Job Responsibilities

Training and Education Unit

• Coordinate and manage the development of education content, with a particular emphasis on digital learning materials.
• Liaise with content developers, subject matter experts, and vendors during the design and production phases to ensure materials are of high quality and aligned with learning objectives.
• Track project milestones, monitor budgets, and prepare progress updates to support accountability and resource management.
• Assist in the organisation and delivery of courses, workshops, and other learning activities, ensuring that logistics and learner support are well managed.
• Contribute to the maintenance of digital platforms such as the Learning Management System by facilitating content updates and ensuring accessibility.

Research Unit

• Provide administrative and operational support to the Research Office in upholding research governance and compliance.
• Develop familiarity with the Human Biomedical Research Act (HBRA), while having basic understanding of related regulations such as the Health Products Act and the Medicines (Clinical Trials) Regulations.
• Assist with Institutional Review Board (IRB) processes and internal audits, and contribute to project monitoring and tracking.
• Support quarterly research meetings, HBRA training, and IRB-related appointments.
• Assist with preparation for MOH and IRB audits, renewal of research insurance, annual declarations of compliance, and updating of research SOPs and workflows.

Job Requirements

• Diploma / Degree in Business Management, Healthcare Management or related
• Preferably two to three years of relevant experience.
• Strong project management skills, with ability to track timelines, budgets, and deliverables.
• Good command of communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to work collegially within a team and liaise effectively with multiple stakeholders.
• Proficiency in MS Office applications, with familiarity in digital learning platforms being an advantage.

Senior Manager, Community Engagement

Dover Park Hospice (DPH) is on an inspiring journey of growth and transformation. As we adopt new systems, enhance our processes, and discover more effective ways of working together, we are committed to creating an even more compassionate and supportive space for our patients and their loved ones. If you’re someone with a heart for care and a desire to make a meaningful impact, we invite you to join us on this journey.

The Senior Manager, Corporate Communications will lead the development and execution of strategic communications that advance DPH’s mission. This role will amplify DPH’s media presence, manage its public image, and provide expert counsel to senior leadership and internal stakeholders. Responsible for content creation that drives outreach and awareness, the Senior Manager will manage independent workstreams and ensure alignment with organisational goals.

This role includes overseeing the production of communications materials, maintaining brand consistency across all channels, leading crisis communications, and managing budgets. The Senior Manager will also establish communication policies and support staff development within the team.

Job Responsibilities

1. Strategic Communications & Leadership

• Lead the development and execution of integrated communication strategies to promote DPH’s mission, values, and initiatives across traditional and digital media platforms.
• Serve as the brand custodian, ensuring consistency in messaging and adherence to brand guidelines.
• Establish and maintain communication policies, procedures, and SOPs to govern external communications and ensure alignment with organisational goals.

2. Media & Stakeholder Management

• Develop key messages, press materials, and speeches to effectively communicate DPH’s initiatives to the media and other stakeholders.
• Provide expert communications counsel to senior leadership and internal teams on messaging, media interviews, and broader communication-related matters.
• Lead crisis communications and issues management, ensuring timely and accurate responses to public concerns and media inquiries.
• Manage public feedback, complaints, and inquiries with professionalism, sensitivity, and a focus on preserving DPH’s reputation.

3. Creative & Content Oversight

• Oversee the development and production of corporate communications materials, including Annual Reports, videos, brochures, banners, posters, and other collateral.
• Ensure that all content aligns with DPH’s brand identity and strategic objectives, while engaging and informing key audiences.

4. Cross-Functional Collaboration

• Work collaboratively with the Fundraising, Clinical teams and Volunteer Programmes, and other key departments to support corporate initiatives and events, ensuring clear and consistent communication across all internal and external channels

Job Requirements

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field; Master’s degree preferred.
• Minimum of 7 years of experience in corporate communications, public relations, or a related field, with at least 3 years in a managerial or senior role.
• Proven track record in developing and executing successful communication strategies, including media relations, content creation, and crisis communications.
• Strong writing, editing, and presentation skills, with the ability to craft compelling and impactful messages for diverse audiences.
• Experience in structuring scientific or medical content is a plus.
• Excellent leadership, interpersonal, and collaboration skills, with the ability to work cross-functionally and lead a high-performing team.
• Experience managing budgets and overseeing the production of corporate materials.
• Strong understanding of digital media trends and best practices.

Dover Park Hospice (DPH) is on an inspiring journey of growth and transformation. As we adopt new systems, enhance our processes, and discover more effective ways of working together, we are committed to creating an even more compassionate and supportive space for our patients and their loved ones. If you’re someone with a heart for care and a desire to make a meaningful impact, we invite you to join us on this journey.
The Senior / Executive Operation will work strategically with multiple internal and external stakeholders to ensure smooth operations of DPH and provide estate management support.

Job Responsibilities

• Manage administrative, procurement, and operations functions to ensure efficiency, compliance, and cost-effectiveness.
• Develop, implement, and review policies and procedures for administration, procurement, contract management, and risk management.
• Manage budgeting for assigned areas, including expenditure monitoring and collaboration with Finance on payments and procurement systems.
• Ensure timely renewal and compliance of licences, insurances, and statutory requirements.
• Manage vendor and contractor lifecycle, including selection, performance evaluation, contract compliance, and resolution of issues.
• Supervise in-house technicians and coordinate service providers/ contractors to maintain facilities, infrastructure, and building systems in optimal condition.
• Lead maintenance planning, troubleshooting, and corrective works for building, equipment, and infrastructure.
• Manage utilities, waste management, inventory, and asset control systems to ensure operational efficiency and continuity.
• Coordinate the management and maintenance of medical equipment, as well as medical consumables, linen, and food services.
• Ensure compliance with safety, health, environmental, and quality standards (e.g. ISO/OHSAS), including audits, risk assessments, and reporting.
• Prepare and present regular operational and management reports, including performance tracking and continuous improvement initiatives.
• Support organisational activities, including security coordination, staff training, corporate events, FSM duties (if applicable), and other assigned responsibilities.

Job Requirements

• Degree in Building/Facilities Management/ Bio Medical Management or a related field
• 4 to 5 years of experience in Admin / Operations and/or facility management will be considered for Senior role
• Preferably with experience in ISO 9001 / ISO 45001 or equivalent Quality and Safety Management Systems
• Preferably to possess Fire Safety Manager (FSM) certification recognised by SCDF
• Possess excellent communication and interpersonal skills
• Ability to work independently under minimal supervision