Reporting to Manager, Finance, Admin and Patient Services, the candidate will be responsible for the following:

Job Description: 

• Timely review of donation transactions and ensure compliance to the IRAS regulation
• Timely and accurate preparation and submission of the ILTC Subvention reports
• Close monitoring and utilization of all grants applied (Community Silver Trust Fund (CST), Restricted Donations and other grants)
• Tracking of POs issued and timely submission of claims to MOH/AIC/CST
  
• Supporting in the implementation of Finance SOPs and review of operational finance work done by the Finance team
• Supporting in the new finance modules/systems implementation
• Supporting in the year-end audit
• Providing secretarial support to sub-committees where required
• Any other duties as may be assigned

Job Requirements:

• Degree in Accountancy or ACCA or equivalent
• Preferably at least 3 years of relevant working experience in healthcare industry
• Proficient in Microsoft Word, Excel (Vlookup, Pivot Table) and Powerpoint
• Responsible, meticulous, analytical and organised with a good learning attitude
• Able to multi-task, work under pressure and meet tight deadlines 
• Good team player with strong organisational, interpersonal, communication and presentation skills

Reporting to the Senior Manager, HR, the candidate will be responsible for accurate and timely monthly payroll processing including CPF/Income Tax submissions, work pass application and renewal, assist in headcount reporting, forecasting, tax and administration as well as support the employee engagement programmes. He/She will assist in the other HR functions such as recruitment & orientation, employee relations & wellness activities; take initiatives to improve HR process and ensure HR policy compliance to legal requirements.

Requirements:

• Diploma / Degree in Human Resource/ Business
• At least 3 years of experience in full spectrum of HR operations with a customer-focused approach and a track record of exceeding expectations.
• Hands on experience in Payroll
• Good knowledge of local legislation and statutory practices for both Local & Expat Employees (Singapore labour law, social security, personal income tax).
• Meticulous and detail-oriented
• Excellent verbal and written communication skills with confidence in dealing with employees at all levels and ability to build effective professional relationships across all departments and with external providers.
• Proficient in Microsoft Office (Word, Excel and PowerPoint)
• Team player who is able to work in a fast-paced environment

Reporting to Manager, Finance and Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients’ admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as Home Care and Day Care services.

Responsibilities:

• Manage and process patient referrals
• Handle patient admissions
• Handle and provide support for means testing/social support
• Provide financial counselling to patients or their Next of Kin
• Handle discharge and billing processes
• Submit claims for Medisave / Medishield
• Attend to enquiries on billings, deposits and means testing
• Attend to the auditors on the audit of means testing and financial counselling
• Any other work assigned by the supervisor

Requirements:

• Diploma in Business Administration or relevant field
• Minimum 3 years’ working experience in healthcare industry
• Mature, dynamic and self-motivated with the ability to work with little supervision
• Possess good communication and interpersonal skills

Reporting to the Nurse Manager, the Staff Nurse will be required to work in a multi-disciplinary team to provide palliative care to patients with terminal illness and end-stage organ failure. Palliative care will include pain and symptoms management, and providing psychological, emotional and spiritual care support to patients and their family members.

You must also ensure and maintain the standards of professional nursing practice and work effectively as part of a team.

Requirements:

• Diploma / Degree in Nursing from a recognised institution
• Minimum 5 years  of nursing experience in acute care or home care setting
• Palliative Care / ICU nursing training or background preferred
• Able to work 3 rotating shifts (for in-patient wards)
• Must be registered with the Singapore Nursing Board

Reporting to the Senior Operations Manager / Medical Director, the Centre Manager will be responsible for the daily operations and smooth management of the Centre. He / she is to ensure business sustainability via prudent management of resources.

The Centre Manager will lead a team of staff, consisting of nurses, care staff and allied health professionals to deliver care duties in the centre. He / she will contribute and lead Day Hospice developments, working closely with members of the multi-professional team members to ensure consistency of approach and intervention. The Centre Manager will be actively involved in the planning and transition of the current Day Hospice to the new premise.

Responsibilities: 

• Plan, implement, schedule programme activities for clients in the Day Hospice setting.
• Evaluate and initiate new programmes half yearly or as required.
• Promote active engagement and tailor participation of programme to clients’ needs, interests, choices and abilities.
• Develop, implement, and evaluate innovative and therapeutic activities suitable for End Of Life (EOL) clients.
• Organise and manage events (briefing, logistics and coordination) with the Volunteers Management and Fund-Raising team.
• Ensure that the team attend continuous internal and external training to upskill their skills and knowledge.
• Collate, review and prepare required monthly submission of statistics and service report to Medical Director.
• Develop relevant policies for Day Hospice incorporate with MOH guidelines and to review periodically.
• Lead development and audit of the standards related to Day Hospice.
• Participate in MOH audits and accreditation.
• Monitoring of department key performance indicators.
• Recommend solutions or innovations to improve work processes.
• Manage Transport Fleet and ensure operational efficiency.
• Participate in the workplace health safety and emergency preparedness exercise.
• Perform good resolution skills to resolve clients &/or Next Of Kin feedback and complaints and to address in a timely and appropriate manner.
• Conduct evaluation of programmes and collate feedback to identify areas of improvement and implement quality control and compliance measures for Day Hospice.
• Co-ordinate and participate in case discussion of clients’ management.
• Ensure the efficient use of resources to meet Day Hospice objectives.
• Maintaining inventories and medical equipment maintenance.

Requirements:

• Degree holder or equivalent, with health professional background.
• Minimum 3 years in operational management role or with managerial experience.
• Experience working with MOH or other relevant stakeholders in the healthcare industry.
• Able to work independently with minimal supervision and under time constraints.
• Ability to lead people and manage clients from diverse background and level.
• Possess a passionate and sincere disposition in serving the clients with EOL conditions.
• Team player with strong communications, interpersonal and organisational abilities.
• Compassion, positive attitude, flexibility, adaptability to new things, customer service oriented.
• Good command of spoken and written English.
• Competent/Proficient in MS office applications.
• Able to work with multi-disciplinary team.

Reporting to the Senior Physiotherapist, the Therapy Assistant is responsible for providing support to therapists before, during and after therapy sessions. He / She is responsible for supporting department administration and operations as well as participating in continuing education to further his/her knowledge in the areas of speech therapy, occupational therapy and physiotherapy as required by DPH.

He / She may work in various settings – DPH inpatient and day care. This role would require him / her to be diligent, flexible and resourceful.

Requirements

• Minimum ITE/GCE “N” level or equivalent, or relevant therapy/rehabilitation support certification.
• Possess good basic communication in English, interpersonal skills and team-oriented personality.
• Physically able to perform manual handling.
• Ability to speak other languages (Mandarin, Bahasa Melayu, Tamil, etc.) and other dialects preferred.
• Prior experience as Therapy Assistant preferred but not required.

Reporting to the Head, Social Work and Psychosocial Services, the Art therapist will administer art therapy as part of a comprehensive therapeutic treatment plan in groups or on an individual basis to address physical, psychological, social and spiritual needs as presented by patients and their families.

The Art Therapist will acquire and apply knowledge and skills relevant to end-of-life care, e.g., loss, grief and bereavement etc. and incorporate them as part of art therapy interventions.

Requirements:

• Master or Bachelor Degree in Art Therapy
• Preferably 1-2 years of relevant experience in a healthcare environment
• Possess good communication and interpersonal skills

Has good empathetic skills and works well in team

The candidate will report to Head of Social Work and Psychosocial Services and holds a dotted line reporting relationship to the Service Head if attached outside of inpatient services.

Job Description

• Render professional psycho-emotional, social and spiritual care and support to patients and their significant others and, in doing so, help them lead more meaningful and satisfying lives in the context of the situation where the death of a family member is imminent.
• Play an active role in the planning and execution of the activities of the Hospice that promotes the objectives and the mission of the Hospice.
• Assist in the development of policies and protocol related to the delivery of clinical services and recommend organizational and system changes in order to position the hospice as a leader in hospice palliative care.
• Engage, train and supervise volunteers in specific areas of patient care together with the Volunteer Programme Manager.
• Organise and conduct workshops for community partners.
• Promote the practice and use of palliative care by undertaking educational, research and outreach activities as assigned from time to time.
• Be prepared for job rotation around the different programmes or services, e.g. Inpatient, Home Care and Programme Dignity to address different patients’ needs and optimise manpower resources.
• Participate in the organisation of memorial service, support groups, outings and any other ad-hoc projects assigned by management.
• Any other duties as assigned by the supervisor and management from time to time.

Requirements

• Degree in Social Work / Counselling or relevant formal qualifications from a recognised university.
• Preferably 1-2 years of relevant experience in a healthcare environment.
• Good Interpersonal and communication skills.
• Energetic, committed and enjoy working as a team.

Reporting to Senior Manager, Volunteer Programme, following are the key responsibilities of the incumbent.

Responsibilities:

• Play a key role in supporting the team in the co-ordination of volunteer programme activities.
• Coordinate the recruitment of volunteers, assist in the nurturing and training of volunteers, and motivate volunteers to sustain their interest.
• Coordinate the work of volunteers in collaboration with the Hospice’s clinical and admin departments.
• In carrying out his/her duties, the executive will ensure that DPH’s policies are adhered to at all times.
• Coordinate the activation of volunteers to support colleagues who are organising DPH events/volunteer-initiated events/patients’ activities.
• Support colleagues in the organising of DPH events.

Requirements:

• Min. a recognised Diploma from polytechnic.
• Ability to work independently and as a team member.
• Possess good communication and interpersonal skills.
• Good knowledge of MS Office applications (MS Word, Excel, PowerPoint).
• Attentive to details.
• Required to work on some weekends and weekday evenings