• Staff Nurse (Inpatient/Home Care)
• Enrolled Nurse
• Nursing Aide
• Healthcare Assistant

Please refer to the respective Job Descriptions below.   

Reporting to the Nurse Manager, the Enrolled Nurse will be required to work in a multi-disciplinary team to provide palliative care to patients with terminal illness and end-stage organ failure. He / She will assist the Staff Nurse in performing comprehensive palliative care assessment for our patients with terminally illness and end-stage organ failure. He / She will provide guidance and supervision of new Nursing Aides and participate in quality improvement activities.

You must also ensure and maintain the standards of professional nursing practice and work effectively as part of a team.

Job Requirements

• Nitec / Certificate in Nursing
• Valid Practicising License with Singapore Nursing Board
• Minimum 2 years in clinical experience and palliative care setting
• Ability to work independently and as a team member
• Possess good communications and interpersonal skills
• Good knowledge of MS Office applications (Word, Excel, PowerPoint)
• Attentive to details and able to multi-task

Nursing Aide

Reporting to the Nurse Manager, the Nursing Aide will be required to work in a multi-disciplinary team to provide comfort care to patients with terminal illness and end-stage organ failure under the supervision of trained nurses. She / He will deliver a range of patient care duties under the supervision of trained nurses providing basic patient care and providing physical, psychological and spiritual needs.

Job Responsibilities

• To work as a member of the nursing team under the supervision of trained staff reporting changes in patients’ conditions and needs as they occur.
• Assist Staff Nurse in admission, transfer and discharge process.
• Perform assessment, plans and delivers general nursing care to palliative patients.
• Observe patient’s clinical condition including response to treatments, goals of care and changes in physical and emotional status, and reports findings to Staff Nurse in charge, as appropriate.
• Provide safe, quality, appropriate care according to doctor’s orders, within scope of duty and competency.
• Provide care following safety, infection control practices, hazardous material and waste policy and procedures.
• Document nursing assessment and interventions carried out accurately and timely.
• Assist Doctor and Staff Nurse in performing procedures.
• Assist Enrolled Nurse in nursing procedures.
• Assist with orientation of new Nursing Aide and Healthcare Attendant.
• Precept and mentor new Nursing Aide and Healthcare Attendant.
• Respect and protect patients’ rights and confidentiality.
• Attend continual education to update skills and knowledge on palliative nursing care.

Job Requirements

• Diploma in Nursing/Bachelor of Science in Nursing from recognised institution endorsed by Singapore Nursing Board
• Minimum 3 years work experience in acute, ILTC or palliative care setting
• Valid practicing license from Home Country Nursing Board.
• Competent in MS office applications.
• Able to comprehend Mandarin or dialects would be helpful for communicating with non-English speaking patients
• Good command of spoken and written English.
• Good team player
• Compassion, positive attitude, flexibility, adaptability to new things, customer service orientated

Healthcare Assistant 

Reporting to the Nurse Manager, the Healthcare Assistant provides comfort care to patients with terminal illness and end-stage organ failure under the supervision of trained staff. She / He will deliver a range of patient care duties under the supervision of trained staff providing basic patient care.

Job Responsibilities

• Assist Staff Nurse in admission, transferring and discharge process
• Participate in direct bedside care with team members
• Perform basic hygiene and general nursing care to patients with terminal illness and End-Of-Life (EOL) care
• Observe patient’s clinical condition including response to treatments, goals of care and changes in physical and emotional status, and reports findings to Staff Nurse in charge, as appropriate
• Provide care following safety, infection control practices, hazardous material and waste policy and procedures
• Document nursing assessment and interventions carried out accurately and in a timely manner
• Assist Doctors and nurses in performing procedures
• Assist with the orientation of new Nursing Aide and Healthcare Attendant
• Ensure safety of patients
• Participate in linen inventory and ensures that linen supply is sufficient and is replenished daily for use
• Attend continual education to update skills and knowledge on palliative nursing care

Job Requirements

• Completed primary / secondary school leaving examination.
• Completed ISC (ITE Skills Certificate) Homecare Course/Certificate in Eldercare from NYP/Certificate in Organising for successful ageing from NYP
• Minimum 3 years of experience in healthcare sector preferred
• Mature, proactive, meticulous and able to multi-task
• Good team player
• Has initiative and able to work with persons of diverse background and ethnicity
• Able to comprehend spoken and written English
• Able to comprehend Mandarin or dialects would be helpful for communicating with non-English speaking patients
• Familiar with MS office applications
• Applicants with no relevant experience and who are keen to join the healthcare sector are welcome to apply

• Senior Physiotherapist / Physiotherapist
• Occupational Therapist
• Therapy Assistant

Please refer to the respective Job Descriptions below.   

Senior Physiotherapist / Physiotherapist

Reporting to Head, Palliative Rehabilitation Unit, the Senior Physiotherapist / Physiotherapist is responsible for helping clients to optimise mobility, function and independence through detailed assessments of problems, individualised treatments and manual therapy for our palliative care clients across different stages of disease trajectories in Dover Park Hospice (DPH). S/He works collaboratively as part of our multi-disciplinary team (MDT) to ensure a high standard of clinical practice and professional conduct in all areas of client care. S/He organises and distributes caseload, supervises students and coaches junior staff. S/He also participates in continuing education and research to achieve quality rehabilitative palliative care.

S/He operates trans-disciplinary within the DPH rehab unit and may work across various DPH services – inpatient, homecare and day care. This role would require her/him to have initiative, possess good communication and problem-solving skills and be sensitive to the needs of her/his clients negotiating challenges approaching the end of life.

Job Requirements

• Registered with Singapore Allied Health Professionals Council (AHPC) and possess valid Full Practicing Certificate in Physiotherapy. 
• At least 2 years of working experience as a Physiotherapist in Singapore. Geriatrics/Palliative Care experience is preferred.
• Possess good communication in English, good interpersonal and problem-solving skills, as well as a team-oriented personality. Ability to speak other languages (Mandarin, Bahasa Melayu, Tamil, etc.) and other dialects preferred. 
• Candidates who are more experienced will be considered for Senior Physiotherapist role.

Occupational Therapist

Reporting to the Head, Palliative Rehabilitation Unit, the Occupational Therapist is responsible for providing client care, therapy service and education base on evaluation of client’s condition, goals and activities to palliative care clients across different stages of disease trajectories in Dover Park Hospice. He / She participates in continuing education and research to achieve quality rehabilitative palliative care.

He / She operates trans-disciplinary within the department and collaboratively as part of our multi-disciplinary team (MDT), and may work across various services. This role would require him / her to have initiative, possess good communication and problem solving skills and be sensitive to the needs of his / her clients negotiating challenges approaching the end of life.

Job Responsibilities

• Conduct Occupational Therapy assessment, rehabilitation and meaningful therapy engagement for clients and their families across DPH services.
• Provide OT professional inputs to value add to multi-disciplinary team management, planning and support holistic patient-centred care.
• Provide training and supervision to Therapy Assistants, volunteers and students in supporting therapy and client care.
• Participate and assist in research, professional education and induction on Palliative Rehabilitation.

Job Requirements

• Registered with Singapore Allied Health Professionals Council (AHPC) and possess valid Full Practicing Certificate in Occupational Therapy.
• At least 2 years of working experience as an OT in Singapore. Geriatrics/Palliative Care experience preferred.
• Possess good communication in English, good interpersonal and problem-solving skills, as well as a team-oriented personality. Ability to speak other languages (Mandarin, Bahasa Melayu, Tamil, etc.) and other dialects preferred.

Therapy Assistant

Reporting to the Senior Physiotherapist, the Therapy Assistant is responsible for providing support to therapists before, during and after therapy sessions. He / She is responsible for supporting department administration and operations as well as participating in continuing education to further his / her knowledge in the areas of speech therapy, occupational therapy and physiotherapy as required. 

He / She may work in various settings – inpatient and day care. This role would require him / her to be diligent, flexible and resourceful.

Job Requirements

• Minimum ITE/GCE “N” level or equivalent, or relevant therapy/rehabilitation support certification.
• Possess good basic communication in English, interpersonal skills and team-oriented personality.
• Physically able to perform manual handling.
• Ability to speak other languages (Mandarin, Bahasa Melayu, Tamil, etc.) and other dialects preferred.
• Prior experience as Therapy Assistant preferred but not required.

Social Work Associate/ Coordinator  

Reporting to the Senior Medical Social Worker, the Social Work Associate/Coordinator also holds a dotted line reporting to the Service Head.

Job Responsibilities

• Supports the Medical Social Workers and Expressive Therapists in delivering comprehensive services to the patients and their families.
• Assists with administrative tasks, conduct assessments to facilitate patients’ interactions and contribute to the development and implementation of the intervention plans.
• Renders psycho-emotional, social & spiritual care and support to Dover Park Hospice clients and in doing so, help enhance their quality of life and thus leading more meaningful lives.
• Plays an active role in the planning and execution of the activities of the Hospice that promotes the objectives and the mission of the Hospice.
• Assist clinical team with referrals of patients for both care and financial support to other community agencies (e.g. Home-Based Respite Care, Home Personal Care).
• Collaborates with internal and external service providers to ensure that patients receive appropriate and timely support and follow-up services.
• Survey community resources and collate the list of suitable care and financial resources to benefit patients and families.
• Support coordination of community resources and services (e.g. HRHS List).
• Maintains accurate and timely case notes and documentations.

Job Requirements

• For Social Work Coordinator, he / she should possess a Degree/Diploma in related fields (e.g. Counselling, Psychology, Sociology).
• For Social Work Associate, he / she should possess a Diploma in Social Sciences (Social Work) or Social Services with a recognised institution.
• Preferably 1 – 2 years of relevant experience in a healthcare sector and at least 1-year of clinical experience will be preferred.
• Competent in MS Office applications especially in MS Excel.
• Mature, dynamic and self-motivated.
• Possess good communication and interpersonal skills as well as problem-solving skills.
• Empathic, committed and enjoys working as a team.

Personal Assistant, Medical Office

Reporting to Medical Director, the Personal Assistant will provide administrative support to the Medical Director’s Office and Clinical Teams.  He/ She is responsible for the administrative duties pertaining to training, education audit and clinical coverage of the clinical team in the hospice.

Job Responsibilities

Administrative support for Medical Director

• Manages the Calendar of Medical Director (MD).
• Arranges Meetings for MD.
• Collates Monthly Reports / Key Performance Indicators (KPIs) for MD.
• Collation and timely submission of clinical reports and statistics to MOH, AIC and other authorities or agencies.
• Administrative support for the following meetings which comprises of collation of agenda items, recording of minutes and following up on action items:
  • Medical Professional and Audit Committee (MPAC)
  • Clinical Quality and Audit Committee (CQAC)
  • Clinical and HOD Meetings
  • Any other Meetings MD is Chairing 
• Clinical Roster and prepares and verifies claims of Doctors-on-call.
• Collation of clinical team’s report to EXCO, Council and MPAC Meetings.

Administrative support for Doctors

• Collates Doctors Leave and supports other administrative matters for Doctors.

Administrative support in Clinical Quality, Infection Control and Audit Committee

• Ensures timely submission of reports for Quality Improvement projects and grant reports.
• Ensure that all services implemented meet MOH’s service standards and/or the project’s targeted outcomes, including meeting National Palliative Care guidelines.
• Sends out and collates annual Singapore Hospice Council Patient and Caregiver Satisfaction Surveys.

Administrative support in Medical Professional and Audit Committee (MPAC)

• Quarterly submission of compliments and complaints received.
• Carries out all MPAC related matters.

Others

• Processes the administration aspect of requests for medical reports from patients, insurance companies, solicitors.
• Co-ordinates the clinical attachments of Doctors / Nurses / Allied Health to Dover Park Hospice.
• Prepares Birthday Cards for Clinical HODs for MD to Sign.
• Any other duties as assigned by the Medical Director.

Job Requirements

• Diploma/Degree in Nursing, Healthcare or Administration-related field.
• Preferably experience working in healthcare industry especially as Department Secretary.
• Mature, dynamic, and self-motivated.
• Possess excellent communication and interpersonal skills.
• Self-directed with the ability to work with little supervision.
• Comply with accepted professional standards and practices.
• Possess satisfactory references from employers and / or professional peers.
• Flexible and cooperative in fulfilling all obligations.

Assistant/Manager, Finance

Job Responsibilities

Finance 

Assistant Manager, Human Resource

Reporting to Head of Human Resource, the Assistant Manager works on the implementation of various Human Resource programmes and initiatives within Dover Park Hospice. The incumbent plays a crucial role in supporting the Human Resource functions, including recruitment, employee relations and compliance with employment laws and regulations.

Job Responsibilities

• Managing the entire recruitment process from job postings to candidate onboarding
• Strategise and oversee manpower planning, recruitment, end to end on-boarding and off-boarding process
• Assist in promoting a positive workplace culture and employee morale through various engagement activities.
• Oversee employee relations matters and advise business unit head in the management of employee relations and other HR-related matters
• Support performance appraisal processes, including goal setting, performance reviews, and development planning.
• Assist in identifying training and development needs based on performance evaluations.
• Maintain HR records and ensure accuracy and confidentiality of employee data.
• Assist with HR reporting and analytics as needed.
• Assist with HR audits and regulatory reporting requirements.
• Review, enhance and implement HR policies, procedures and systems in line with the Hospice’s mission
• Mentor and coach team members to encourage growth, development and engagement

Job Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
• Minimum 2 years of experience in HR management roles.
• Strong knowledge of HR practices, policies, and employment laws.
• Excellent communication and interpersonal skills.
• Ability to build and maintain effective relationships with internal and external stakeholders.
• Proven problem-solving and decision-making skills.
• Ability to handle sensitive and confidential information with discretion.
• Proficient in HRIS and MS Office Suite (Word, Excel, PowerPoint).

Executive, Community Engagement

As an Executive in the Community Engagement team, you will be responsible for conceptualising, planning and executing campaigns, events and activities to achieve the fundraising objectives of Dover Park Hospice. Besides having excellent communication skills, initiative and inventiveness, you should also be adept at project management and execution.

You will be part of a team charged with advancing the interests of Dover Park Hospice through active and effective engagement with its diverse stakeholders. The ideal candidate should have relevant experience in fundraising/sales/marketing in a non-profit organisation and passion for the cause of palliative care.

Job Responsibilities

• Plan, manage, execute and evaluate fundraising campaigns, events and activities
• Assist to research, identify, cultivate, solicit and steward donors/sponsors/partners and prospects
• Support the work of the Community Engagement team
• Work closely with DPH internal and external stakeholders on the execution of campaigns, events and activities
• Any other relevant tasks assigned by reporting manager(s)

Job Requirements

• Diploma or Degree in related discipline
• Possess excellent verbal and written communications/interpersonal skills
• Works well independently and as part of a team
• Proficient in the use of MS Office, CRM, graphic design and email marketing software
• Able to work late/weekends occasionally when needed 
• Strong sense of compassion/interest in healthcare or social services 
• Candidates with relevant experience in fundraising/community engagement will have an advantage
• Able to commence work at short notice